Rock-solid reliability is essential for local governments, and Government Outreach prides itself on 100% uptime since the launching of the company’s first customer site several years ago.
We maintain synchronized servers at several different facilities in varying geographic regions. Should one server fail or have network connectivity issues, a backup will seamlessly take over. To protect your data against accidental loss, database backups are performed throughout the day to a separate server.
In addition to these safeguards, Government Outreach software uses a series of automated tools to continuously monitor network and server performance. If there is ever a problem, two Government Outreach engineers will instantly be paged. Data is protected at the firewall, operating system, database, and application levels.
All servers operate from secure facilities that include:
Our strong focus on system reliability and the safety of your information sets Government Outreach apart from other firms.