Enforcement

“The decision to go with Government Outreach was the single most important factor in improving our city's customer service.”
John Rader
Public Information Officer
City of Barstow, California

Letter Management

The Letter Generation Engine of GOEnforce automates the tedious process of generating and managing letters and notices. Government Outreach will implement your existing letters into the system to include standard text plus dynamic content based upon the actual details of the case. As a result, your staff will rarely do more than push a button to generate and log letters. Naturally, letters can be edited for exceptions and attached to the case. Some of the main capabilities of the Letter Generation Engine are:

  • Push button letter generation based upon templates to include agency letterhead
  • Duplicate letter generation for property owners, lien holders, and other parties
  • Automatic content insertion based upon the case and other parameters
  • Automatic image insertion
  • Letter editing capabilities via Microsoft Word
  • Batch printing
  • Automated archiving including restricting editing once a letter is printed
  • Optional paragraphs and content
  • Field and variable calculation and summaries